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Mental Well-Being Benefits

Mental well-being is more than just a single benefit; it is planned for based on a tiered approach. From the first call from a plan member to the more specialized support behind the scenes.

EFAP – Employee & Family Assistance Program

An EFAP (also called EAP) gives employees and their families confidential short-term support for any item that they are going through in their lives. It can be added as an additional benefit in your benefits offering through your provider or directly from a dedicated EFAP provider.

A common misconception is that EFAPs only handle counselling. In reality, they cover a wide range of life situations, from financial stress, family & relationship issues, nutrition, and more. 

When an employee needs more than the support they received with their EFAP and paramedical mental well-being practitioners (i.e. Master of Social Work, Psychologists, Clinical Counsellors), which is built into most benefits plan offerings, additional options of educational programs or extra visits are available.

Example

Tom’s dealing with a divorce. He calls his EFAP, books a session within days, and no referrals are needed.

Cost

EFAPs are priced at a flat per-employee fee – usually somewhere between $2.00 and $6.00 per plan member, per month. This fee covers every member of the family, not just the employee.

Telemedicine & iCBT

Telemedicine gives employees virtual access to a doctor when needed.

iCBT stands for internet-delivered cognitive-based therapy. It is cognitive-based therapy that is delivered face-to-face online rather than in person. Instead of visiting a therapist daily, the plan member would be able to complete modules, videos and other interactive exercises.

External Organizations

Beyond the EFAP and paramedical practitioners’ benefit, there are other specialized services outside that focus specifically on moderate and severe conditions. This is typically for plan members who need more intensive, condition-specific support that would need to be designed for them.
Let’s Build a Better Benefits Experience, Together.
Looking for better ways to support plan members in the mental health space? Contact us to learn more.
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